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About the Service Report

The Service Trend Report examines a wide breadth of trends in the hospitality and service industry. Derived from our crowd-sourced research, the Service Report demonstrates how marketing services, delivery services, tours, travel services and more are evolving to capture consumer attention. Whether it is for web services or improving online shopping services, our report will provide insight on emerging consumer demands.

Who It's For

The Service Trend Report is ideal for any company looking to improve customer relations and understand this growing sector.

Draw inspiration and incite forward-thinking services that resonate with the Service Trend Report.

The Service Trend Report, last published on Nov 26, 2014, includes 275 PRO Trends and 1,375 examples of service market research and service consumer trends related to: hospitality, marketing services, delivery services, tours, consumer relations and service trends.

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Methodology

Our service research is based on Trend Hunter's crowdsourced service articles and 2,164,000,000 total views of data. [Learn More]

Report Contents

• 275 Service PRO Trends = 275 Powerpoint Pages Service PPT Report
• 1,375 Service Examples

Online Extras With Full Subscription

• 193 Service Videos (Online) Service Videos
• 8,250 Service Images (Online) Service Images
• Additional Niche Reports (with a full subscription): Bank, Farm, Business Card, Magazine, Service, Recession, Microfinance, Display Window and more!



Sample Service Pro Trends

Each Service PRO Trend is on its own slide with implications, a quantified score, and examples linked to online service articles, videos and images. Examples:

Connected Maintenance Auto care gets technological as consumers demand further control Implications - Revolting against the mechanic, consumers are opting for connected, and in some cases autonomous, forms of vehicle maintenance to gain better control over their cars. This shift towards smart ways to maintain vehicle health relates to consumers who crave digital integration, but aren't willing to invest in an advanced vehicle. Furthermore, this ties into the DIY culture that is particularly popular with Millennials.
Connected Maintenance
Auto care gets technological as consumers demand further control
6 Examples + Score + Implications


Hyper-Niche Payment Offering convenience, brand-specific digital payment systems encourage loyalty Implications - Retail and QSR brands are turning to company-specific payment apps to ensure that existing customers keep returning. Providing a more streamlined in-store experience by consolidating loyalty program perks and payment, this customization of the ease-of-payment shift highlights the branding opportunity companies have when it comes to emerging technology.
Hyper-Niche Payment
Offering convenience, brand-specific digital payment systems encourage loyalty
4 Examples + Score + Implications


Predictive Diversity Consumers turn to predictive technology for a wide range of new uses Implications - Although the traditional route for prediction technology relates to mapping and safety for transportation, we're seeing the technology permeate a number of different verticals. Everything from health to chores is being affected by predictive software, which reinforces a preference for automation.
Predictive Diversity
Consumers turn to predictive technology for a wide range of new uses
5 Examples + Score + Implications


Outsource Obsession Consumers flock to services that outsource even rudimentary tasks Implications - Anything consumers can do to automate an aspect of daily life is being coveted, which is supported by the rise of outsource services for everything from laundry to texting. As work schedules continue to become more hectic, consumers will likely opt for convenience, even at a price, in everyday life.
Outsource Obsession
Consumers flock to services that outsource even rudimentary tasks
8 Examples + Score + Implications


Social Start-Up Entrepreneurs use social platforms as a base for building businesses Implications - Fighting against tough economic times, young entrepreneurs are seeking to maximize their skills, particularly in technology, in the business realm. Using platforms such as Instagram and Facebook as a source for both retail and exposure, tech-savvy youths are leveraging their online capabilities to promote their brand in a digital and easily adaptable manner.
Social Start-Up
Entrepreneurs use social platforms as a base for building businesses
4 Examples + Score + Implications


Tech-Enabled Customization Consumers turn to tech in retail to obtain the exact product they want Implications - With food allergies and dietary restrictions being a paramount concern for many consumers, brands are upgrading retail and restaurant locations for patrons to order or modify as necessary. As consumers become more accustomed to tech in all aspects of daily life, this shift provides enhanced accommodation.
Tech-Enabled Customization
Consumers turn to tech in retail to obtain the exact product they want
4 Examples + Score + Implications


Sustainable Grocery Food retailers adopt sustainable practices to showcase eco awareness Implications - Seeking to showcase a sense of environmental awareness, food retailers and supermarkets are turning to sustainable practices for public appeal. Using alternative energy and zero-waste policies to illustrate a commitment to environmental causes, familiar retail settings are taking a more forthright step to showcase participation in environmental issues. This reflects a growing desire to integrate eco awareness into routine, everyday practices.
Sustainable Grocery
Food retailers adopt sustainable practices to showcase eco awareness
4 Examples + Score + Implications


Appified Sharing The peer-to-peer economy becomes supported by apps for travel or leisure Implications - The influx of consumers living in urban spaces has supported the boom of peer-to-peer culture, which is being streamlined via apps. As everything from ride sharing to travel becomes an opportunity for sharing, the incorporation of apps into the equation further leverages consumer control for decentralized ownership.
Appified Sharing
The peer-to-peer economy becomes supported by apps for travel or leisure
5 Examples + Score + Implications


PLUS 269 more Service PRO Trends and 1,375 examples!



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275 Service PRO Trends
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